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NAHQ Certified Professional in Healthcare Quality Examination 認定 CPHQ 試験問題 (Q355-Q360):
質問 # 355
Which of following objectives is/are NOT essential for successful quality improvement project and data collection
initiative?
- A. Commonsense all the data collected that will provide the actual information
- B. Identify the purpose of the data measurement activity (for monitoring at regular intervals, investigation over a
limited period, or one time study). - C. Identify the most appropriate data sources
- D. Identify the most important measures for collection (the critical few).
正解:A
質問 # 356
Which of the following actions best demonstrates that an organization has begun the work necessary to achieve the Malcolm Baldrige award?
- A. reviewing the Malcolm Baldrige standards to determine organization alignment
- B. develop a crosswalk between Malcolm Baldrige and Joint Commission requirements
- C. determine effects on Centers for Medicare and Medicaid Services (CMS) Conditions of Participation.
- D. creating a team to revise operations to conform to the Malcolm Baldrige requirements
正解:A
解説:
The Malcolm Baldrige National Quality Award is the highest level of national recognition that a
U.S. organization can receive for performance excellence1. The award criteria focus on eight performance dimensions: Leadership and Governance, Strategy, Operations, Operational Continuity, Workforce, Customers and Markets, Community Engagement, and Finance1.
To achieve the Malcolm Baldrige award, an organization must demonstrate organizational resilience and long-term success through favorable performance levels and trends, comparisons to competitors and industry benchmarks (as appropriate), and relevant metrics1. Therefore, reviewing the Malcolm Baldrige standards to determine organization alignment is the best demonstration that an organization has begun the work necessary to achieve the Malcolm Baldrige award.
While creating a team to revise operations to conform to the Malcolm Baldrige requirements (Option A) is a step in the process, it does not necessarily demonstrate that the organization has begun the work necessary to achieve the award. The same applies to developing a crosswalk between Malcolm Baldrige and Joint Commission requirements (Option B) and determining effects on CMS Conditions of Participation (Option C).
These actions could be part of the process, but they do not directly demonstrate that the organization has begun the work necessary to achieve the Malcolm Baldrige award.
Beginning work toward achieving the Malcolm Baldrige National Quality Award necessitates a comprehensive understanding of the criteria and how an organization currently aligns with them. This would involve a thorough review of the Baldrige Excellence Framework, which includes the standards for performance excellence. By assessing current practices against the Baldrige criteria, an organization can identify areas of strength and opportunities for improvement. This review serves as a foundational step in the Baldrige journey, guiding the development of a detailed action plan to address gaps and enhance performance.
References:The Baldrige Performance Excellence Program provides a framework for organizations to improve performance and achieve excellence. The NAHQ references the Baldrige framework as a comprehensive standard for quality that healthcare organizations can aspire to and align with as part of their continuous quality improvement efforts.
質問 # 357
Two key data collection skills satisfaction and sampling enhance any data collection effort. These skills are based more
on___________ and _____________ then on statistics, yet many healthcare professionals have received limited
training in both concepts.
- A. Ethics and reliability
- B. Logic and reliability
- C. Relatedness and latest happenings
- D. Logic and clear thinking
正解:D
質問 # 358
The primary reason to use a critical path is to
- A. Improve the delivery of service
- B. Develop mandated contracts
- C. Change third party reimbursement
- D. Decrease incident reports
正解:A
解説:
A critical path is a project management tool used to identify the sequence of tasks that determine the project's duration, ensuring efficient completion.
Option A (Change third party reimbursement): Critical paths are unrelated to reimbursement, which is a financial function.
Option B (Improve the delivery of service): This is the correct answer. The NAHQ CPHQ study guide states,
"A critical path is used to optimize the sequence of tasks in a process, improving service delivery by reducing delays and ensuring efficiency" (Domain 4). For example, it streamlines patient flow in surgery.
Option C (Develop mandated contracts): Contracts are administrative, not related to critical path methodology.
Option D (Decrease incident reports): Incident reduction may result from improved processes, but it is not the primary purpose of a critical path.
CPHQ Objective Reference: Domain 4: Performance and Process Improvement, Objective 4.3, "Use project management tools," includes critical paths for process optimization. The NAHQ study guide notes, "Critical paths enhance service delivery by streamlining task sequences" (Domain 4).
Rationale: Improving service delivery through efficient task sequencing is the primary purpose of a critical path, as per CPHQ's improvement principles.
Reference: NAHQ CPHQ Study Guide, Domain 4: Performance and Process Improvement, Objective 4.3.
質問 # 359
Each department in a hospital self-monitors and reports hand hygiene data each quarter. Results typically fall within the 58-72% range, with the exception of Respiratory Therapy, which consistently reports 100% compliance. Which of the following steps should a healthcare quality professional take next?
- A. Provide remedial hand hygiene training for the lowest scoring departments.
- B. Recognize the Respiratory Therapy department for its outstanding compliance.
- C. Validate that the Respiratory Therapy results are accurate.
- D. Require departments not achieving at least 95% compliance to develop corrective action plans.
正解:C
解説:
Given that the Respiratory Therapy department consistently reports 100% compliance with hand hygiene, while other departments report significantly lower compliance rates (58-72%), it is important to validate the accuracy of these results. Consistently perfect scores may indicate potential issues such as data reporting inaccuracies, non-adherence to proper auditing procedures, or even "gaming" the system. Ensuring that the data is accurate is critical before taking further actions, such as recognizing the department or implementing corrective measures for others.
* Provide remedial hand hygiene training for the lowest scoring departments (A): This might be necessary, but the priority is to first validate the data from Respiratory Therapy.
* Recognize the Respiratory Therapy department for its outstanding compliance (B): Recognition should only occur after confirming the accuracy of the reported data.
* Require departments not achieving at least 95% compliance to develop corrective action plans (D): This is a standard approach, but validation of the 100% compliance report takes precedence.
References
* NAHQ Body of Knowledge: Data Validation and Integrity in Quality Reporting
* NAHQ CPHQ Exam Preparation Materials: Auditing and Validating Quality Data
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質問 # 360
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弊社のCPHQ問題集は大勢の専門家たちの努力で開発される成果です。初心者といい、数年IT仕事を従事した人といい、我々CertJukenのNAHQ CPHQ問題集は最良の選択であると考えられます。なぜならば、弊社は高品質かつ改革によってすぐに更新できるCPHQ問題集を提供できるからです。
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NAHQのCPHQ試験は国際的に認められてあなたはこの認証がほしいですか、CPHQ試験の受験を完了したため、Certified Professional in Healthcare Quality Examination試験に合格する必要があります、CPHQ試験問題のこのバージョンを使用すると、試験に簡単に合格することができます、NAHQ CPHQ セキュリティ試験について、我々の試験質問と回答を使用すると、多くの時間を費やして他の参考図書を学ぶ必要がなくて、あなたの最初の試行で試験に合格することができます、NAHQ CPHQ最新試験 これらの有用な知識をよりよく取り入れるために、多くの顧客は、実践する価値のある種類の練習資料を持ちたいと考えています、NAHQ CPHQ最新試験 覚えているので、私たちは勉強と試験の状態にあり、無数のテストを経験しているようです。
自分が比較対象にされていることに気づくまでは桜子に純粋に憧れたものだ、疑惑の眼差しでアリスを観察することにより、アヤはあるこ とに気づいたのだ、NAHQのCPHQ試験は国際的に認められてあなたはこの認証がほしいですか。
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